Privacy policy

MMWind – Privacy Policy

Last Updated: November 29, 2025

MMWind operates this website and store, including all related content, tools, features, products, and services (the "Services") to provide a professional B2B platform for sourcing wind turbine spare parts. MMWind is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use the Services, make purchases, or otherwise communicate with us. In case of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the collection and use of personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you or your company, including:

  • Contact Information: Name, company, billing & shipping address, phone, email

  • Financial Information: Payment details, transaction data, form of payment

  • Account Information: Username, password, preferences, settings

  • Transaction History: Items viewed, requested, purchased, returned, or exchanged

  • Communications: Customer support inquiries or other messages

  • Device & Usage Information: IP address, browser type, network info, and interaction with Services

2. How We Collect Personal Information

We may collect personal information from:

  • Directly from you when creating an account, placing orders, or communicating

  • Automatically via cookies and similar technologies while using our Services

  • From service providers performing operations on our behalf (e.g., payment processing, shipping, analytics)

  • From partners or third parties, if applicable

3. How We Use Your Personal Information

We use personal information for:

  • Providing & Improving Services: Process orders, manage accounts, handle returns/exchanges, customize your experience

  • Marketing & Promotions: Communicate updates, offers, and industry news via email or other channels

  • Security & Fraud Prevention: Authenticate accounts, secure payments, detect fraud or unsafe activity

  • Customer Support: Respond to inquiries and provide assistance

  • Legal Compliance: Comply with laws, regulations, or legal requests

4. Disclosure of Personal Information

We may share information with:

  • Shopify, vendors, and service providers handling IT, payments, shipping, analytics, or customer support

  • Business or marketing partners for advertising or service purposes

  • Corporate affiliates, during mergers, or legal proceedings

  • Third parties when you consent or request sharing

Shopify and our partners process information according to their privacy policies. Learn more about Shopify privacy: Shopify Privacy Policy

5. Third-Party Links

Our Services may link to third-party websites. We are not responsible for their privacy practices or content.
Information shared on third-party platforms may be visible to others.

6. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from minors. Parents/guardians can contact us to request deletion of a child’s information.

7. Security & Retention

We implement security measures, but no system is perfect. Personal data may be retained as long as needed to:

  • Maintain accounts

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes or enforce policies

8. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access, correct, delete, or receive your personal information

  • Opt-out of marketing communications

  • Restrict or object to processing

  • Withdraw consent for data processing

We will respond to requests in compliance with applicable law and may require verification of identity.

9. International Transfers

Personal information may be transferred and processed outside your country. We rely on recognized mechanisms (e.g., EU Standard Contractual Clauses) to ensure adequate protection.

10. Changes to Privacy Policy

We may update this policy periodically. Updated versions will be posted on the website with a new “Last Updated” date.

11. Contact Us

For questions about privacy or to exercise your rights:

Email: sales@mmwind.nl
Phone: +31 6 11 25 64 01
Address:
MMWind
Sint Martinuslaan 286
2273 BC Voorburg
The Netherlands

MMWind acts as the data controller of your personal information for applicable laws.