MMWind – Policies

1. Shipping Policy

At MMWind, we supply new, used, repaired, and refurbished wind turbine parts globally.

• Processing Time:

  • In-stock items: 2–4 business days

  • Refurbished/major components: 5–10 business days

• Shipping Methods: Standard courier, freight forwarding, or custom solutions for large parts

• Costs: Calculated based on weight, destination, and shipping method

• Tracking: Provided for all shipments

• Customs & Duties: Customer is responsible; documentation support provided on request

• Damaged/Lost Shipments: Report within 48 hours for resolution

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2. Return & Refund Policy

We prioritize quality and client satisfaction.

• Returns Accepted: Only if items are defective, damaged, or incorrectly supplied

• Request Period: Within 14 days of receipt

• Process: Contact our support team with photos and details

• Refunds: Issued after inspection and approval; original shipping charges may apply

• Replacement: Available if part is in stock or can be refurbished quickly

Note: Custom or refurbished parts may have special return conditions. Please consult our support team.

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3. Privacy Policy

Your data is safe with us.

• We collect personal information for order processing, shipping, and support

• Data is never sold to third parties

• Stored securely following GDPR regulations

• You may request access, correction, or deletion of your data anytime

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4. Terms & Conditions

By using MMWind services:

• You agree to our product, shipping, and support policies

• All parts are supplied as per description; specifications may vary based on supplier/manufacturer

• Intellectual property, trademarks, and content on our site remain the property of MMWind

• Liability is limited to replacement or refund of defective products

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5. Contact for Policy Queries

For any questions regarding shipping, returns, refunds, or privacy:
Email: sales@mmwind.nl
Phone: +31 6 11 25 64 01